Privacy Policy

Last updated: 24 Jun 2026

This Privacy Policy explains how Lion Cloud Creatives, a creative imprint operated by Treecreek Pte. Ltd. (“we”, “us”, or “our”), collects, uses, discloses, stores and protects personal data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”).

By using our website, submitting an enquiry, signing up for our mailing list, placing an order, or otherwise providing personal data to us, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Data We May Collect

We may collect personal data that you voluntarily provide to us, including your name, email address, telephone number, billing address, delivery address, order details, payment-related information, enquiry messages, newsletter preferences, and any other information you provide through our website, email, forms, checkout pages, surveys, promotions, or customer service communications.

We may also collect technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and cookie or analytics data, where applicable. We do not intentionally collect more personal data than is reasonably necessary for our business purposes.

2. Purposes for Collection, Use and Disclosure

We may collect, use and disclose your personal data for the following purposes:

3. Consent

By providing your personal data to us, you consent to our collection, use and disclosure of your personal data for the purposes stated in this Privacy Policy and for any other purposes that we notify you of at the time of collection.

Where you provide personal data on behalf of another person, such as a family member or recipient of a gift order, you confirm that you have obtained that person’s consent to provide their personal data to us for the relevant purpose.
You may withdraw your consent at any time by contacting us using the details in Section 12. Please note that withdrawing consent may affect our ability to provide certain products or services to you, such as processing an order, arranging delivery, or responding to your enquiry.

4. Disclosure of Personal Data to Third Parties

We may disclose your personal data, where reasonably necessary, to third parties who support our business operations, including website hosting providers, payment processors, email newsletter platforms, delivery and courier partners, fulfilment partners, IT service providers, analytics providers, professional advisers, accounting or administrative service providers, and government or regulatory authorities where required by law.
We will not sell your personal data to third parties.
Where we engage service providers to process personal data on our behalf, we will take reasonable steps to ensure that they protect personal data in a manner consistent with the PDPA.

5. Payment Information

If you make a purchase through our website, payment may be processed by third-party payment providers such as Stripe, PayPal, PayNow, bank transfer providers, e-commerce platforms, or other payment gateways.

We do not intend to store your full credit card or payment card details on our own systems. Payment information will be handled by the relevant payment provider according to its own security and privacy practices.

6. Marketing Communications

If you subscribe to our newsletter or agree to receive updates from us, we may send you emails or messages about our books, products, launches, promotions, events, articles or creative updates. You may unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us directly.
We will only send marketing messages by telephone, SMS or similar channels in accordance with applicable Singapore laws, including the relevant Do Not Call provisions where applicable.

7. Cookies and Website Analytics

Our website may use cookies, analytics tools and similar technologies to operate the website, remember user preferences, understand website traffic, improve user experience, and support marketing or advertising activities where applicable.
You may adjust your browser settings to refuse or remove cookies. However, some website functions may not work properly if cookies are disabled.
If we use non-essential analytics, advertising pixels or remarketing tools in the future, we will provide clear notice and, where appropriate, obtain consent before using such tools.

8. Protection of Personal Data

We will take reasonable security measures to protect personal data in our possession or control against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.
These measures may include limiting access to personal data, using secure systems, password protection, reputable website and payment providers, administrative safeguards, and reviewing our data handling practices from time to time.

9. Retention of Personal Data

WWe will retain personal data only for as long as it is reasonably necessary to fulfil the purposes for which it was collected, or as required for legal, business, accounting, tax, dispute resolution or regulatory purposes.
When personal data is no longer required, we will take reasonable steps to delete, destroy, anonymise or securely dispose of it.

10. Overseas Transfers of Personal Data

Some of our service providers, such as website hosting providers, email platforms, payment processors, analytics tools or cloud service providers, may store or process personal data outside Singapore.
Where personal data is transferred outside Singapore, we will take reasonable steps to ensure that the recipient provides a standard of protection comparable to the protection required under the PDPA, where required by law.

11. Access and Correction Requests

You may contact us to request access to the personal data we hold about you, or to request correction of inaccurate or incomplete personal data.
We may ask you to verify your identity before processing your request. We will respond to your request as soon as reasonably practicable, subject to the PDPA and any applicable exceptions.

12. Withdrawal of Consent and Contact Details

To withdraw consent, update your personal data, request access or correction, unsubscribe from marketing communications, or ask any questions about this Privacy Policy, please contact our Data Protection Officer:
Contact – Data Protection Officer
Organisation – Lion Cloud Creatives / Treecreek Pte. Ltd.
Email – hello@lioncloudcreatives.com

13. Data Breach Notification

If a data breach occurs, we will assess the situation and take reasonable steps to contain and address the breach. Where required under the PDPA, we will notify the Personal Data Protection Commission and/or affected individuals.

14. Children’s Privacy

Our books and content may be suitable for families and children, but our website, purchases, newsletter sign-ups and online transactions are intended to be used by adults, parents or guardians. We do not knowingly collect personal data from children without appropriate parental or guardian consent. If you believe that a child has provided personal data to us without such consent, please contact us so that we can take appropriate steps.

15. Third-Party Websites

Our website may contain links to third-party websites, platforms, payment services, social media pages, delivery providers or online marketplaces. We are not responsible for the privacy practices, content or security of third-party websites. You should review the privacy policies of those third parties before providing personal data to them.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website features, legal requirements or data protection practices.
The updated version will be posted on our website with the “Last updated” date shown above. Your continued use of our website after any update means that you acknowledge the revised Privacy Policy.